Terms & Conditions

Important facts on conducting business and using this site

Terms of Sale

All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, mailing services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. We require each order to be fully paid, including shipping and handling fees, if applicable, before we complete an order. We will not start working on a print job until we receive the full payment, unless otherwise arranged. Once a print job has been approved by customer and “sent to press” on the Site, no changes are allowed to the artwork files, job characteristics, or printing turnaround time. After a print job has been sent to Scott Lithographing’s prepress department, the customer is responsible for paying the entire amount of that print job along with applicable taxes and shipping/handling fees, unless otherwise noted.

Refund & Cancellation Policy

All sales are final since we customize each order according to your exact specifications. Any cancellation or compensation given to the customer will be refunded in a timely manner. Customer must notify Scott Lithographing within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive the replacement, you must return 100% of the defective order within 15 days (at their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are not refundable, including for those orders that are returned for any reason.

Turnaround Times

Printing turnaround time begins once your order has been placed and your print-ready files have been uploaded to your account, attached to your printing job, and approved for printing. If you ordered a next day hardcopy proof or standard hardcopy proof, printing turnaround time begins when we receive approval for your proof. If there is a problem with your files or missing components, we will contact you immediately, but printing turnaround begins when we have your print-ready file(s) approved for your print job, not from when the order is first submitted. Once you approve a final proof, printing will proceed in accordance with the production schedule agreed upon. If your job or proof is approved by 10:00 A.M. EST, printing turnaround time begins that business day. For example, a job for three-day printing turnaround that you approved by 10:00 A.M. EST on Tuesday will be shipped out to you by end of business Friday. Please note that we are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected.

Accuracy of Specifications

Quotations are based on the accuracy of the specifications provided. Scott Lithographing can re-quote a job at the time of file submission if the files, or other input materials do not conform to the original information on which the quote was based.

Delays or Missed Deadlines

Scottlitho.com is not responsible for delays caused by fire, water, strikes, theft, vandalism, war, riot, civil disorder, accidents, action of government or civil authority, acts of God, technical difficulty and other causes beyond our control. We also assume no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time.

Shipping

All shipping is currently done via UPS or currier unless otherwise specified. When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by UPS. All our customers agree not to hold us liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond our direct control. Scott Lithographing in not liable for damages which occur in shipping. Pick up orders will be kept for 30 days from the delivery of the pick-up notification email. If the order has not been picked up within 30 days, it will be shipped directly to the customer and customer will be billed for the applicable ground shipping rates. A package that is not delivered because incorrect shipping information provided by customer will be reshipped with a additional shipping fee for the shipment.

Customer Responsibilities

Customers are 100% responsible for the accuracy of your layouts and are encourage to proof each job carefully and review our checklist. Customers are also 100% responsible for compliance with postal regulations and current mailing restrictions association with postcards and mailers.

Alterations/Corrections

Any additional translating, editing or programming needed on customer-supplied files can be completed by the customer or Scott Lithographing will make the corrections at the rate of $75/hour with a $25 minimum. If corrections are needed, we will contact you immediately and give you the option of making the changes and sending us new files or having us make the changes.

Proofing, Color Matching & Print Quality

We will have an online proof of your job available for your review shortly after receiving it in our production department, but actual time will vary depending on our current workload. Scott Lithographing does not guarantee color matching or ink density on JPEG or PDF screen proofs. Screen proofs will predict text accuracy, image proportion and placement, but not color or density. Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. When variation of this kind occurs, it will be considered acceptable performance. Scott Lithographing is not liable for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size.

Customers must provide all color printing images in CMYK format. Scott Lithographing is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode Scott Lithographing is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

Full color jobs that contain large solid areas of black ink should have the black set up as CMYK black. Scott Lithographing will not be liable for printing a consistent, solid and rich black if you have not done so. Scott Lithographing recommends 30C 30M 30Y 100K.

Scott Lithographing prints every project in keeping with “pleasing color” standards for the printing industry. Scott Lithographing makes no guarantee that the color you see on your computer monitor or your color printer will approximate your finished piece printed via the CMYK process. Wide variation in color spaces, technologies and calibrations of different monitors and printers may preclude an exact match.

Sales Tax

All Georgia orders are subject to sales tax. If a customer is tax exempt, a copy of the exemption certificate must be sent or faxed to us with the first job ordered.

Satisfaction Guarantee

Scott Lithographing is committed to delivering quality printing in accordance with Industry Standards. Therefore, we guarantee that if your job has defects in workmanship or materials within our control or if we fail to follow your written instructions, we will reprint the job at our expense upon receipt of returned merchandise.

This guarantee does not apply to errors in customer-supplied digital files, including, but not limited to, poor or low resolution photographs, improper color model, missing fonts, defective file formats, incorrect copy or corrections that were not noted on your proof approval form. While we do strive to assure “pleasing color” standards, we cannot guarantee the printed piece will exactly match the colors on your screen or printer. If you feel your final, printed job does not meet your specifications and that the error is due to a defection workmanship or materials, you must notify Scott Lithographing within 6 business days of receipt of the printed pieces.

Indemnity

Customers agree to indemnify and hold Scott Lithographing, its subsidiaries, affiliates, officers, agents, co-branders, vendors, partners, employees or assigns harmless from any claim or demand, including reasonable attorney’s fees, made by a third party due to or arising out of content submitted, posted or transmitted through Scott Lithographing, customer violation of the terms and conditions detailed here, or customer violation of the rights of a third party.

Copyright Infringement

The customer warrants that the subject matter to be reprinted is not copyrighted by a third party. Customers also recognize that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. Customers further warrant that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, customers agree to indemnify and hold Scottlitho.com harmless for all liability, damages and attorney’s fees that may be incurred if any legal action connected with copyright infringement involving the work produced or provided.

Customers also warrant that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or their personal or economic rights. Customers will, at their sole expense, promptly and thoroughly defend Scottlitho.com in all legal actions on these grounds as long as Scottlitho.com notifies customers of legal action and gives the customer reasonable time to undertake and conduct defense. Scottlitho.com reserves the right to use its discretion in refusing to print anything that it deems illegal, libelous, scandalous, improper or infringing upon copyright law.

Web User Agreement

Please read these terms carefully before using this site.
By using this site, you agree to these terms of use.
If you do not agree to these terms of use, please do not use this site.

  1. All copyrights, product names, trade names, trademarks, slogans, and/or designs depicted on this website are proprietary marks of their respective owners.
  2. The works of authorship contained in or downloadable from this website, including but not limited to all design, text, and images, are owned or licensed by their respective owners, and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored for subsequent use or otherwise used in whole or in part in any manner without prior written consent, except that the user may make such temporary copies in a single computer’s RAM and hard drive cache as are necessary to browse the website, and the user may make one permanent printout of each page of the website (unmodified in form, with a copy of this User Agreement attached) to be used by the user for personal and non-commercial uses which do not harm the reputation of the website owner or its affiliates. Elements of this website are also protected by trade mark and other laws and may not be imitated in whole or in part on other websites. Certain software downloads or other content may be used for certain other limited purposes if expressly stated in a license agreement on this website which makes express reference to the software or content.
  3. Any software downloaded from this website, including but not limited to images, documents, files, and accompanying data is licensed to you, and remains the property of its respective trademark and/or copyright owner. No title or intellectual property rights are transferred to you.
  4. The owner of any trademark, service mark, logo, or copyrighted material has the exclusive right to use and reproduce such material. You therefore cannot reproduce any unlicensed trademarks, service marks, logos, or copyrighted material onto printed materials and merchandise via the service offered through this website.
  5. We reserve the right to refuse to fill any order which we or our affiliates deem in our sole discretion to contain a word, term, symbol, or combination thereof which is pornographic, obscene, immoral, depraved, potentially illegal, or that potentially exposes us or our affiliates to liability or prejudice of any type. By using this site you warrant that you will not reproduce any such material via the service offered through this website and that you will indemnify us from any claims made by third parties regarding the material that you provide.
Need a custom solution?

We specialize in custom work. Just let us know what you need!

Contact Us